Solving The Workplace After Conflict Management Training

Abstract Conflict is an unavoidable part of life and health care is not excluded. The manner in which conflict is resolved has a major impact in the workplace, be it favorable or unfavorable. Conflict can arise at many professional levels in health care from the nursing staff to the physician. Conflict also comes in many forms within the health care system. Stress, personal differences, scarce resources and staffing, and also burnout can lead to conflict in health care (Pavlakis, Kaitelidou, Theodorou, Galanis, Sourtzi Siskou, 2011). Managers must be properly trained to identify the source of conflict at its origin and utilize proper problem solving techniques in order to obtain a positive outcome that every person can benefit from. This literature review examines the abilities of managers to resolve conflict in the workplace after conflict management training. Introduction There is conflict in every aspect of life, health care is not exempt. According to Durland’s Medical Dictionary, conflict is a struggle arising from the clash of incompatible or imposing impulses, wishes, drives, or external demands (Saunders, 2007). Conflict can arise at many professional levels and can also come in many forms within the health care system. Conflict is often times seen as undesirable but the way in which conflict is handled can make it an opportunity to learn and build from or it can make it harmful to a department or facility. On average, mangers spendShow MoreRelatedConflict Is A Natural Part Of Any Human Interaction779 Words   |  4 PagesConflict is a natural part of any human interaction. In the workplace, conflict is necessary. Judge and Robbins define conflict as, â€Å"a process that begins when one party perceives that another party has negatively affected, or is about to negatively affect something that the first party cares about† (2 009). One could imply that a workplace without conflict is staffed with people who must not care about anything. Two important components of conflict are the Interactionist View of Conflict andRead MoreResolving Control Cost Conflict Within The St. Clair Hospital716 Words   |  3 Pages Resolving Control Cost Conflict within The St. Clair Hospital Airlia Griffin MHA 601: Principles of Health Care Administration Dr. Prince Ordu June 16, 2015 â€Æ' Introduction Conflict is a natural part of any work environment. What considers it healthy conflict is how the individuals involved respond? Handling and resolving conflicts that arise in the workplace is one of the biggest challenges managers and employees face. â€Å"The consequences of health care workers’ conflict are many.† Patton goes onRead MoreCase Study Analysis : New American Ice Cream1181 Words   |  5 Pagesdriven and impatient. He wanted to make the company more profitable immediately. He started by changing the company’s organizational culture, emphasizing different dimensions of quality and management styles. All employees were invited to participate in a quality improvement process called â€Å"Delphi† problem-solving approach, where employees are asked to review and provide feedbacks or modify statements relating to the organisation. The process will continue until no modifications were needed. The CEORead MoreLack Of Strong Communication Skills1533 Words   |  7 PagesProvide opportunities for staff and the new leader to build a rapport. Another way to develop their communication skills is to send them to a training seminar for professional communication. Developing good communication is a skill that is developed over time, so allowing the preceptor to provide feedback during the orientation and the mentor to provide feedback after the orientation process has ended. Effective decision making is essential for the healthcare leader because it leads to better patientRead MoreOrganizational Behavior: Managing Conflict within the Workplace This essay explains the need and importance of managing conflict inside of organizations.1440 Words   |  6 Pageshead: MANAGING CONFLICT MANAGING CONFLICT Organizational Behavior: Managing Conflict within the Workplace ï ¿ ½ Abstract Our team has decided to write our research paper on conflict management. We felt that this topic would be a good choice because we feel that many of todays companies have problems dealing with conflict. If managers are trained and aware of conflict management, conflict can bring out creativity and different points of view. The positive outcomes from conflict management can greatlyRead MoreEffective Communication Skills Are Essential For Success1222 Words   |  5 PagesIndividuals today in the workplace need to effectively communicate with employees, customers and potential clients. Effective and clear communication if not delivered in the right manner could be interpreted by the receiver and have a negative impact. There are many barriers that can effect a conversation such as cultural differences, gender and environment. Employees can learn how to adapt in different situations to improve their skills and potentially avoid conflict. How can manager and employeesRead MoreImprovin g Self Belief And Self Development Essay761 Words   |  4 PagesTraining is generally said to be a tried and tested method of shaping a person’s lack of accomplishment into a purposeful and desired end .According to Megginson (2012),â€Å"The coach encourages people to reach their full potential by encouraging self-belief and self-development. Self-belief gives people the drive to achieve their potential. Self-development gives them the means.†From this definition it can be seen that even though a coach may not have perfect knowledge of the subject in hand,Read MoreConflict Between Conflict And Conflict Management1313 Words   |  6 PagesConflict and conflict management both play pivotal roles in all relationships, whether they are between friends, family, lovers, or coworkers. However, while most relationships have an abundance of conflict, the amount of properly implemented conflict management in all relationships is relatively low. This is especially surpr ising when you consider the sheer amount of research and counseling directed at managing conflict in constructive ways. Though the aforementioned services and research are ofRead MoreManaging A Team Of Multi Generational Workers Essay1565 Words   |  7 Pagesthe generation in the workforce. This usually is the main reason for conflicts in the workplace but sometimes can be a boon for the employers for the development of an organisation to be more efficient and productive. Authoritative approaches to deal with these inadequate nowadays as these are of differing values and attributes with varying ambitions to either compete or collaborate with each other. Hotel human resource management (HRM) needs to deal with them separately (Clare, 2009). Jobs assignedRead MoreThe Psychological Needs Of An Organization976 Words   |  4 Pagescause of conflict. Comparatively, Tseveendorj (2008) indicated that in Malaysia, bank workers rated other sources such as communication, perception, values, and culture as the sources of conflict even though some of the staff differed in their degree of perception. Similarly, Fakirani (2013) did an empirical research and suggested that different ethno-religious and cultural backgrounds have caused and created certain problems in an organization. The author further revealed that â€Å"conflict has emerged